Refund policy

Because all Pippa's Pawz apparel is custom printed when ordered, we do not accept returns or exchanges due to ordering the wrong size, color, or simply changing your mind.

If your order arrives damaged, defective, incorrectly printed, or you receive the wrong item, please contact us within seven days of delivery at pippaspawz@gmail.com. We will gladly replace the item at no cost to you.




You can always contact us for any return question at pippaspawz@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / Non-Returnable Items
Because our powerless custom printed specifically for each order, we cannot accept returns or exchanges due to:

Ordering the wrong size

Ordering the wrong color

Changing your mind

Buyers remorse

If your item arrives damaged, defective, incorrectly printed, or you receive the wrong item, please contact us within seven days of delivery at pippaspawz@gmail.com. We will gladly replaced the item at no additional cost.. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
Because each item is printed specifically for your order, we cannot offer exchanges for incorrect sizes, color, or buyers remorse. If your item arrives damaged, defective, or incorrectly printed, we will happily replace it.


Refunds
Approved refunds, when applicable, will be issued to the original payment method. Refunds are only provided if a replacement cannot be supplied for a damaged, defective, or incorrectly fulfilled order.